Return Policy

Chasing Winter Design Goods Return Policy

To return your goods for any reason, you must first request an RA number (Return Merchandise Authorization number).

Our products ship from Amazon.com and can be returned to Amazon within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Amazon Global Store Return Policy

Items can be returned within 30 days of receipt of delivery using the Online Returns Center. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. Amazon will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

If you have any problems during the return process or have any questions regarding your product/s please feel free to contact us
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